Terms & Conditions – Jhotpotmartbd

Last Updated: [তারিখ দিন]

Welcome to Jhotpotmartbd. By accessing our website, social media shop, or placing an order with us, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General Terms

At Jhotpotmartbd, we aim to provide quality products and a smooth shopping experience. By using our services, you confirm that you accept these terms and agree to follow them.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products & Pricing

  • All product descriptions, images, and prices are provided as accurately as possible.
  • Product color or appearance may vary slightly due to lighting or screen settings.
  • Prices are subject to change without prior notice.
  • We reserve the right to discontinue any product at any time.

3. Order Policy

  • Orders are confirmed only after successful communication or confirmation from our team.
  • Jhotpotmartbd reserves the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
  • Customers must provide correct delivery information to avoid delays or failed deliveries.

4. Payment Policy

We may accept:

  • Cash on Delivery (COD)
  • Mobile Banking
  • Bank Transfer (if applicable)

Customers are required to complete payment according to the selected payment method.

5. Shipping & Delivery

  • Delivery time may vary depending on customer location and courier service.
  • Delivery delays due to natural disasters, political situations, courier issues, or unforeseen circumstances are beyond our control.
  • Shipping charges may apply depending on order location and promotional offers.

6. Return & Refund Policy

  • Customers must report damaged, defective, or wrong products within 24–48 hours after receiving the order.
  • Refund or replacement eligibility depends on product condition and verification.
  • Used, damaged (by customer), or non-returnable items may not be eligible for return.

7. Customer Responsibilities

Customers agree:

  • To provide accurate information while ordering.
  • Not to misuse our website, social media pages, or services.
  • Not to submit false or misleading information.

8. Intellectual Property

All content, including logos, product images, text, branding, and graphics related to Jhotpotmartbd, belongs to Jhotpotmartbd and may not be copied or reused without permission.

9. Limitation of Liability

Jhotpotmartbd will not be liable for indirect, incidental, or consequential damages arising from the use of products or services.

10. Privacy

Customer information is collected only for order processing and customer support purposes. We do not intentionally share personal information with unauthorized third parties.